Welcome to DRAVENYLOX. We are committed to providing you with quality products and services. However, if you are unsatisfied with your purchase, our refund policy outlines the steps you can take.
To qualify for a refund, please ensure that:
Certain types of goods are exempt from being refunded:
To initiate a return, please contact us at [email protected] with details of your order and the reason for return. We will provide you with instructions on returning your item.
Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days, and a credit will be automatically applied to your original method of payment.
If you haven’t received a refund yet, please check your bank account again and contact your credit card company. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [email protected].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for shopping with DRAVENYLOX. We are always here to assist you with any